Privacy policy of BandZoeker Music B.V.

Version 25 May 2018

Your privacy matters a great deal to BandZoeker Music B.V., which is why we comply with privacy legislation. This means your data is safe with us and we always handle it with care. In this privacy policy we explain what we do with the information we learn about you through the website www.bandzoeker.nl. If you have any questions, or would like to know exactly what information we keep about you, please contact BandZoeker Music B.V.

Handling quote requests

When you ask us whether a band is available for your party or occasion, we use your personal data to handle your quote request properly.

To handle your quote request, we use your name, email address, phone number, the date of the party, the location of the venue, the occasion or type of party, your music preferences, the number of guests you're expecting and the playing times. We need this information to choose a suitable band and to calculate a correct price, including travel costs, equipment hire and VAT. We keep this information until the booking has been completed and for seven years after that (the statutory retention period).

We work with other parties who may receive the personal data listed above from us. To handle your quote request, we work with:

• the artist(s).

Handling bookings

When you book a band with us for a party or occasion, we use your personal data to handle your booking properly. We also receive information about your payment from your bank.

To arrange your booking, we use your payment details, name and address details, IP address, email address, phone number, billing address, the name and address of the venue, the occasion or type of party, the number of guests you're expecting, the playing times, and the name(s) and phone number(s) of the on-site contact person(s). We need this information because of the agreement entered into between the artist and the client. We keep this information until your booking has been completed and for seven years after that (the statutory retention period).

We work with other parties who may receive the personal data listed above from us. To handle your booking, we work with:

• the artist(s);
• an equipment hire company, if needed;
• a payroll agency, if needed.

Contact form

You can use the contact form to ask us questions or send us requests. For this we use your name, email address, phone number and IP address. We do this on the basis of your consent. We keep this information until we are sure you are satisfied with our response, and for six months after that. This means we can easily find the information if you have follow-up questions, and we can also use it to train our customer service team to get even better.

Disclosure to other companies or organisations

Apart from the partners mentioned above, we will never, under any circumstances, share your personal data with other companies or organisations, unless we are legally required to do so (for example, if the police demand it in connection with a suspected crime).

Cookies

Our website uses cookies. Cookies are small files in which we can store information so that you don't have to keep entering it. They also let us see that you've visited us before. When you visit our website for the first time, we show a notice explaining cookies and ask for your consent to their use. You can turn off cookies in your browser, but some parts of our website will then no longer work properly. We have made agreements about the use of cookies with other companies that place cookies. However, we do not have full control over what they themselves do with the cookies, so please read their privacy policies too.

Google Analytics

We use Google Analytics to track how visitors use our website. We have entered into a data processing agreement with Google, which sets out strict terms on what they may track. We allow Google to use the Analytics information obtained for other Google services. We do not ask Google to anonymise IP addresses.

Security

Protecting personal data is very important to us. We make sure your data is properly secured with us. We continually adapt our security measures and pay close attention to what could go wrong.

Changes to this privacy policy

When our website changes, we will of course need to update this privacy policy as well. So always check the date above and look regularly for new versions. We will do our best to also announce changes separately.

Accessing, changing and deleting your data

If you have any questions or would like to know what personal data we hold about you, you can always contact us. You'll find our contact details below.

You have the right to:

• receive an explanation of what personal data we hold and what we do with it;
• access the exact personal data we hold;
• have errors corrected;
• have outdated personal data deleted;
• withdraw your consent;
• object to a particular use of your data.

Please always make clear who you are, so that we can be sure we are not changing or deleting the data of the wrong person.

Making a complaint

If you feel we are not helping you properly, you have the right to lodge a complaint with the supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact details